Atlanta Storm Private Lesson Subscription Policy

By enrolling in any Atlanta Storm Private Lesson Subscription Plan, you agree to the following terms and conditions:

1. Billing and Payments

• Recurring Billing: All subscription plans (Skill Builder, Whirlwind, Elite Access) are based on a recurring monthly billing cycle. Your payment method will be automatically charged on the 1st or 15th day of each month for the upcoming month's lessons.

• Fees: All subscription fees are non-refundable.

• Failed Payments: In the event a payment fails, the member will be notified and given 7 days to update their payment information. Lesson scheduling will be suspended until payment is successfully processed.

2. Lesson Scheduling and Usage

• Session Allocation: Sessions included in your monthly plan must be scheduled and utilized within the calendar month (i.e., between the 1st and the last day of the month).

• Recurring Times: We strive to schedule your lessons at a consistent, mutually agreed-upon time each week.

• Expiration: Sessions do not automatically roll over from month to month, except as detailed in the Cancellation/Make-Up policy below.

3. Cancellation and Make-Up Policy (Crucial)

This policy ensures fairness for both the athlete and the coach's dedicated time.

• Required Notice: A minimum of 24 hours notice must be given to your coach or the Atlanta Storm office to cancel a scheduled private lesson.

• Make-Up Credit (24+ Hours Notice): If you provide adequate 24+ hour notice, the session credit will be held. You may then reschedule the lesson within the current billing cycle, subject to the coach's availability.

• Forfeiture (Less than 24 Hours Notice): Any lesson cancelled with less than 24 hours notice, or any scheduled lesson that is a no-show, will result in the forfeiture of the session credit. This lesson cannot be rescheduled or refunded.

• Coach Cancellation: In the rare event an Atlanta Storm coach must cancel, the lesson will be immediately rescheduled at a time convenient for the athlete, or a credit will be applied to the following month's billing.

4. Membership Changes and Termination

• Plan Downgrade/Upgrade: Members may request to change their subscription plan (upgrade or downgrade) effective the 1st day or 15th day of the following month, provided the request is submitted in writing at least 7 days before the next billing cycle.

• Termination: Members may terminate their subscription plan by providing 30 days written notice via email to atlstormvbc@gmail.com prior to the next billing date.

  • Exception: The Storm Elite Access plan requires a 6-month minimum commitment. Termination requests for this plan may only be processed after the initial 6-month period has concluded, with the standard 30-day notice.

• Private Lesson (1-on-1): The most personalized training focused entirely on your specific needs, maximizing immediate feedback and repetition.

• Group Session (2-4 Athletes): Semi-private training ideal for working on game-like scenarios, position-specific teamwork, and competitive drills with friends or teammates.

• Weekly Skill Lab (Max 10 Athletes): A monthly subscription-based clinic focusing on one specific skill (e.g., footwork, serving) in a high-repetition, specialized group setting.

All lessons can be booked online through our scheduling portal. For subscriptions, your coach will work with you to set a consistent recurring time.

• 24+ Hours Notice: The session credit will be held, and you can reschedule the session within the current billing cycle.

• Less than 24 Hours Notice (or a No-Show): The session credit will be forfeited and cannot be refunded or rescheduled. This policy ensures fairness for our coaches who dedicate their time..

Subscription sessions are intended to be used within the calendar month. Sessions do not automatically roll over unless the cancellation was initiated by the coach or due to a documented emergency (with 24+ hours notice).n

You must provide 30 days written notice via email to atlstormvbc@gmail.com before the next billing date. Please note that the Storm Elite Access plan requires a 6-month minimum commitment before termination is permitted.

Athletes should bring their own volleyball (if they have one, although the coach will supply balls), water bottle, athletic court shoes, knee pads, and be dressed in comfortable athletic wear. They should arrive ready to work!

Yes, parents are welcome to observe from the designated spectator area, provided it does not distract the athlete or the coach.